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Fireside GHL Automation Workflows
A tiered CRM snapshot deployed across the franchise network, covering the full customer sequence from first enquiry to review request and win-back.
The problem
Follow-up depended on whoever was at the desk. Speed to lead, missed calls, trip preparation, review requests, and win-back were all manual, so they happened inconsistently across locations and some leads went cold.
What I built
- Speed-to-lead and missed-call text-back sequences
- Pre-trip and post-trip sequences
- Review requests, nurture, and win-back campaigns
- Negative-review alerts and lead assignment routing
- Daily owner summaries
- Wheelbase-to-GoHighLevel contact sync
How I built it
- Documented the manual follow-up steps at a location, then automated them in that order
- Packaged as a tiered snapshot so any location can be brought on without a rebuild
- Owners get a daily summary instead of having to check the system
Stack
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